Important Update: Price Increase & Policy Changes at Our Salon

By Changing Faces | December 17, 2025

As our salon continues to grow, evolve, and deliver the highest standard of permanent makeup and beauty services, we want to be fully transparent with our clients about some important updates to our pricing and salon policies.

These changes allow us to continue offering exceptional results, safe treatments, premium products, and a professional experience while supporting the sustainability of the business long-term.

Why Are Prices Increasing?

We understand that price increases are never easy news to receive, so we want to explain the reasoning clearly and honestly.

Over the past few years, there has been a significant rise in operating costs, including:

Professional PMU pigments, needles, and consumables
Advanced training, certifications, and ongoing education
Insurance, licensing, and compliance requirements
High-grade hygiene, sterilisation, and safety equipment
Rent, utilities, and business overheads
Booking systems, card processing fees, and admin costs

At the same time, we are committed to never compromising on quality. Our services require skill, precision, experience, and responsibility — and our pricing reflects the expertise, time, and care involved in every appointment.

This price update ensures we can:

Maintain the highest safety and hygiene standards
Continue investing in advanced techniques and training
Use only professional-grade equipment & products
Offer realistic appointment timings (no rushing, no shortcuts)

What This Means for Existing Clients

If you are an existing client, we want to reassure you:

Your trust is deeply valued

You will always receive honest advice tailored to your skin, age, and lifestyle

You are not being “penalised” for loyalty

Updated Salon & PMU Policies (Effective Immediately)

To protect both our clients and our practitioners, we have also updated several salon policies.

1. Deposits & Booking Security

Some appointments require a non-refundable deposit

Deposits secure your time, preparation, and materials

This helps reduce last-minute cancellations and diary gaps

2. Cancellation & Rescheduling Policy

We require a minimum of 48 hours’ notice for changes

Late cancellations or no-shows may result in loss of deposit or full charge

Why These Changes Benefit You

These updates are not about doing “more” — they are about doing better.

You benefit from:

More time per appointment
Clearer expectations and communication
Safer, more ethical practices
A calmer, more professional salon experience

Our Commitment Going Forward

We remain committed to:

Natural, age-appropriate, and realistic results
Honest advice (even if it means saying no)
Education, transparency, and client safety
Respecting your time, money, and trust

We are incredibly grateful to every client who chooses to support an independent salon business rather than chasing quick fixes or cut-price treatments.

Questions? We’re Always Happy to Help

If you have any questions about please don’t hesitate to get in touch — we would much rather explain clearly than leave you unsure.

Thank you for your continued trust, loyalty, and understanding.

We look forward to welcoming you into the salon soon.

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